Tech Support

SUBMIT SUPPORT TICKET

Submit a support ticket through Zendesk in two ways: online ticket or email. Zendesk is used for many different types of requests, including password resets, and access to PowerSchool.

Click here to create a ticket, OR
Email support@npfeschools.zendesk.com. Be sure to include your student’s name, contact email address, phone number, and a clear description of the issue.

CALL SUPPORT NUMBER

Call the Tech Support Number at 888-675-8615. During business hours, you will be connected to your school’s Tech Team. If you leave a voicemail, the Tech Team will contact you within 48 hours.

DEPSA: Mr. Carmichael, Mr. Hearn, Mr. Ornsby
ECE: Mr. N. McCreary
UYA: Mr. Hamlett
College Prep: Mr. G. McCreary
Glazer & Loving: Mr. Perry

COMPLETE TECH CONSENT FORM

Click here (for the Spanish version click here) to complete the Tech Consent Form for the 2024-2025 school year. This allows students to use Google Workspace for Education and allows students to be able to use a NPFE laptop. Stay tuned for more information about student devices in school newsletters!